The Ant Smart Emergency Command and Dispatch Management System integrates risk monitoring, analysis and early warning, coordinated response, post-disaster assessment, and post-disaster reconstruction. It meets the business needs of governments at all levels, functional departments, enterprises, and public institutions for emergency incident prevention and preparedness, monitoring and early warning, emergency response, and command and rescue. It enables urban safety and core emergency resource information to be overviewed on a single screen. At the same time, based on core converged communication technologies and intelligent digital emergency plan command capabilities, it enables cross-departmental and multi-terminal integrated command and scientific management. It can be applied in flood control, forest fire prevention, earthquake disaster reduction, public safety, and other disaster prevention, relief, and reduction operations.

Building on the Ant Smart Emergency Management System, the Ant Smart Emergency Command and Dispatch Management System provides more command and dispatch functions, larger-scale services, and fully flexible function customization, better addressing the command and dispatch needs of government and enterprise emergency fields. If you only need emergency management functions, you can separately adopt the Ant Smart Emergency Management System.

The Ant Smart Emergency Command and Dispatch Management System creates rich business application scenarios: driven by application scenarios, it deepens efficient data sharing. Focusing on key areas of urban emergency management and combining the occurrence patterns of typical disasters in different places, it creates response scenarios for urban sudden public safety incidents such as flood control and forest fire prevention. It integrates disaster thematic data, disaster impact scope and thematic element analysis capabilities, and thematic force and material matching and dispatch, providing comprehensive support for thematic disaster response.

Digital emergency plans assist scientific command: by digitizing and structurally managing emergency plans at all levels and of all types, it enhances the pertinence, practicality, and operability of emergency plans. After a disaster or accident occurs, it can intelligently recommend and launch related plans with one click, assisting scientific response and command.

Intelligent decision support: it builds auxiliary decision-making knowledge models for various accidents and disasters. It analyzes the occurrence characteristics, evolution features, and rescue difficulties of various accidents and disasters, intelligently assesses event development trends, automatically recommends rescue plans, and provides decision support for professional and efficient rescue command.

The Ant Smart Emergency Command and Dispatch Management System covers two major parts: emergency management and emergency command and dispatch. The two can either depend on each other or exist independently. In actual projects, they are integrated to varying degrees according to requirements. In this product introduction, they are divided into two major parts for clear explanation.

(1) Smart Emergency Management System

It integrates six core functions: daily duty, resource management, early warning response, emergency plan management, training and drills, and professional knowledge base, achieving full-process coverage of emergency management.

Smart Emergency Data Dashboard

Statistical analysis of emergency equipment, emergency equipment data collection, safety accident analysis, hidden danger inspection and governance status, major hidden danger analysis, site alarm statistics, etc.

Emergency Management

Emergency incident management: generates emergency incidents based on reports from duty personnel or emergency equipment. It allows viewing of emergency incident type, occurrence time, occurrence address, reporter, incident status, etc., and can process emergency incidents.

Equipment alarm records: records equipment name, equipment type, alarm time, processing status, and other information. Alarm information can be converted into emergency incidents (start emergency response).

Emergency response management: oriented by accident rescue, it manages accident rescue feedback information and tracks accident response dynamics, including initial response status, resource demand status, resource arrival status, resource consumption status, on-site feedback status, on-site environment status, etc. It continuously associates accident-related knowledge and models, updates accident response plans, and comprehensively forms a thematic accident situation display.

On-site feedback tracking: emergency management personnel can track real-time information on on-site rescue and response online.

Risk Governance

Risk point management: according to their own actual conditions, enterprises identify detailed information such as risk locations, hazard factors, and accident-prone types, and form an enterprise risk list. Based on risk identification or evaluation results, control measures are formulated from engineering technology, administrative management, education and training, personal protection, and emergency response, and a risk hierarchical control list is prepared to implement hierarchical control.

Risk inspection checklist management: for risks that have been classified and their control measures, according to the risk control responsibility levels, risk and hidden danger inspection checklists are set for personnel at each level. Personnel at all levels conduct regular inspections of risks and hidden dangers according to the contents of the checklists. The checklists can be dynamically set according to different enterprises, different positions, and different inspection contents.

Regular risk inspection service: personnel at all levels of the enterprise regularly inspect control measures for risks and hidden dangers according to the inspection frequency requirements in their own risk and hidden danger checklists. Inspection results are divided into controlled/uncontrolled. When the inspection result is 'uncontrolled', the reason for being uncontrolled must be entered and hidden danger information must be registered.

Temporary risk inspection service: for special inspections, temporary inspections, and other requirements of enterprises, inspectors can customize one-time inspection checklists according to the contents of the enterprise risk list and register inspection results according to the checklists.

Risk level management: safety risk levels are divided from high to low into major risk, relatively major risk, general risk, and low risk, which can be represented by red, orange, yellow, and blue respectively.

Emergency Plan Management

Emergency plan release: provides management of structured emergency plans, including basic plan information, emergency processes, plan materials, personnel, experts, evacuation information, etc.

Emergency plan evaluation: analyzes and evaluates information related to emergency plan events, including event nature, time, location, impact scope, etc., to guide emergency decision-making.

Emergency Resource Management

Emergency material management: establishes an emergency material warehouse to realize statistics and management of emergency material information, including basic information, types, quantities, usage methods, storage locations, current status (idle, in use, etc.) of emergency resources.

Emergency expert management: manages information related to experts around the enterprise, including expert name, title, field of expertise, expert level, contact information, etc. Users can add/delete/modify/query information through the system.

Emergency vehicle management: manages basic information of emergency vehicles, including vehicle status, vehicle location, etc.

Emergency Duty Management

Duty calendar: displays scheduled and unscheduled situations in calendar form, providing an overview of all duty arrangements of the enterprise. Ordinary users can only view their own duty arrangements.

Duty scheduling: manages emergency duty information by day, including duty date, leading leader, emergency duty telephone (24 hours), production duty leader, duty personnel, duty experts, etc. It provides an overview of enterprise duty scheduling. Administrators can add/delete/modify/query information through the system.

Emergency reporting: duty personnel can report emergency incidents based on on-site conditions found during inspections. After reporting, the corresponding management personnel can process the reported incident information.

Emergency Equipment Management

Manages basic information of emergency equipment and supports add/delete/modify/query operations on basic equipment information.

Emergency Aftermath Management

Aftermath work: records aftermath response work after an emergency incident ends, including pollutant treatment, loss statistics, assessment analysis, summary reports, accident investigation, continuous monitoring, etc.

Reconstruction planning: records and tracks reconstruction planning schemes and related work after environmental pollution accidents. Basic reconstruction scheme information entry includes reconstruction scheme name, category, preparation date, basic description, etc.

Emergency archiving: management personnel upload and submit completed materials for archiving as required. The system can automatically generate process record files based on emergency process information, facilitating subsequent review, query, and analysis.

Emergency Training Management

Emergency training plan: regularly organizes each unit to conduct plan training according to the training plan, and evaluates the suitability of plans based on training feedback information.

Emergency training records: records information such as training time, training plan, and training participants for each training session.

Case Library

Collects, organizes, and archives various major emergency incidents, establishes a complete case library, and lists event causes, response processes, experience summaries, and reflections on shortcomings, providing reference and lessons for emergency management.

(2) Converged Communication Dispatch and Command System

Relying on core converged communication technologies and intelligent digital emergency plan command capabilities, the Converged Communication Dispatch and Command System enables cross-departmental and multi-terminal integrated command and scientific management.

Emergency Dispatch and Command Dashboard

The emergency dashboard comprehensively displays and visualizes dispatch content.

Dispatch Console

Device viewing: view devices by group/organization, display device status, and support pagination.

Call operations: single call, mass call, group call, all call, emergency call (can forcibly disconnect the target call).

Call management: view recent calls, queue answering, call transfer, and support forced release/forced insert/forced answer/call monitoring.

Other functions: queue group answer, night service switching, send SMS, initiate polling roll call, view recordings.

Polling Roll Call

Select a roll call group and support starting roll call (batch calling) and starting polling (calling one by one).

Supports pause/resume/abort/reset operations and viewing historical roll call/polling records.

Broadcasting

Add/edit/delete broadcast tasks, supporting three modes: text, music, and live capture broadcast.

Supports starting/ending broadcasts, inviting members, and initiating all-member broadcasts (forcibly pausing the current task).

Conference

Start a conference and call members; supports dispatcher mute, inviting/removing members.

Manage member cameras (turn on individually/turn off all) and mute (mute individually/mute all); supports conference recording and ending conferences, and real-time intercom using intercom groups.

Video Linkage

Add devices to display video; supports split-screen switching (1/4/9/16 split screens), PTZ control, full-screen operation, and closing video/clearing split screens.

GIS Map

Select map devices for operations such as calls and SMS; supports adding resources to the map and editing/deleting them.

Emergency Plan

View plan details (scenarios, processes, etc.) and start plans (automatically execute processes such as SMS/broadcasting).

After plan execution, emergency assessment can be performed (summary, record query), and the emergency resource table and contact list can be viewed.

Public Safety

Urban safety issues are complex, making urban safety a more complex systemic issue characterized by crowd gathering, vulnerability, and social sensitivity. Through advanced and mature technical means, multiple urban resources are integrated to provide urban public safety command and dispatch personnel with a comprehensive command and dispatch management system, enabling command and dispatch for monitoring, early warning, alarm, emergency rescue, incident response, situation control, etc.

Earthquake Disaster Reduction

Starting from the actual needs of urban earthquake prevention and disaster reduction, it integrates IoT technology, GIS technology, and big data technology to achieve full-process management and control from earthquake publicity and education—monitoring and forecasting—prevention planning—disaster situation analysis—emergency rescue—decision support. It realizes interactive fusion of massive data from multi-level basic information systems, focuses on improving earthquake disaster defense capabilities in large and medium-sized cities, major lifeline projects, and key monitoring and defense areas; establishes a complete emergency rescue and response mechanism for sudden earthquake events, and improves the government's emergency response capabilities. It provides comprehensive earthquake information services for the construction of urban intelligent management systems.

Forest Fire Prevention

Forest fires are characterized by suddenness, complexity, danger, and uncertainty. Handling forest fire prevention is one of the most common emergency relief operations, and emergency command is key to emergency response to forest fires. When a fire risk occurs, the system automatically identifies fire points, automatically alarms, automatically locates, performs one-click query of surrounding firefighting and protection resources, analyzes combustion trends, conducts emergency consultation, and provides command and rescue, forming a series of wartime management measures. During peacetime when there is no fire risk, it analyzes and forecasts forest fire risk levels and manages forestry data resources and forest ranger work; it meets the business needs of the forestry system in information collection, resource monitoring, daily communications, emergency command, and other aspects, enhances the defense capability of the forest fire prevention and early warning system, quickly and effectively responds to sudden forest fire risks, and plays an important role in forest resource protection and ecological environment protection.

Q1: What is the difference between the Ant Smart Emergency Management System and the Emergency Command and Dispatch Management System? How should I choose?

A: The former is the basic type, mainly managing duty, resources, early warning, emergency plans, training and drills; the latter adds professional command and dispatch modules and can support larger-scale scenarios. For routine emergency management, the basic version is sufficient; if you need to build a command center, choose the command and dispatch version.

Q2: Can this system interconnect with your company's robot devices?

A: Yes. Early warnings and incidents from the system can be pushed to robot dogs and explosion-proof robots, allowing them to first conduct on-site reconnaissance and send back images; abnormalities discovered by robots can also generate early warnings in return. Both software and hardware are our own, so integration does not require finding another manufacturer.

Q3: What deployment methods are available? Where is our data stored?

A: Both on-premises deployment and cloud deployment are supported. Government units generally choose local data centers or government clouds, while enterprises can use public clouds. Data is stored on servers selected by you, and permissions are divided by role; who can view which part is configured in the backend.

Q4: How are early warning levels classified? Will the system help determine levels?

A: They are categorized by four types: natural disasters, accident disasters, public health, and social safety, with levels divided into four levels: blue, yellow, orange, and red. When adding an early warning, fill in the level, and the system performs statistics and rankings by level, so you can see at a glance which type of risk is most concentrated.

Q5: How long does system launch take approximately? What should we prepare in advance?

A: Standard functions launch relatively quickly, generally measured in weeks, without waiting for months. On your side, mainly organize basic materials such as material ledgers, duty schedules, and existing emergency plans; once imported, the system can run.