The Elephant Smart Parking Management and Operations Platform (City-Level) is a city-level comprehensive parking lot management and operations platform. It is suitable for coordinated management of on-street and off-street parking across the entire city. It connects with government big data and the City Brain and is a cloud computing platform for parking management built using IoT technology. Through online and offline integration, it can interconnect and centralize parking data scattered across different areas, parking sites, and administrative entities, enabling remote online management and services for parking sites. It is a breakthrough parking management service platform. It is especially suitable for comprehensive urban parking management platforms built by city investment institutions. The platform integrates equipment from different vendors and connects it uniformly, avoiding restrictions from a single equipment brand. It can address the rapid large-scale operation of new parking lots and also provide unified, complete, low-cost, and high-performance solutions for integrating existing parking lots of various types.

Note: This platform is a comprehensive large-scale parking management system designed for parking lot management in large administrative areas and can meet the needs of parking lots with various requirements. If the project area is small and functions need to be reduced, the Little Elephant Smart Parking Lot Management and Operations Platform can be used instead.

Platform Architecture

1. Improved Informatization

Break down information silos and build a smart parking IoT platform to implement functions such as parking guidance, parking space reservation, electronic self-service payment, and fast entry and exit.

2. Lower Management Costs

Unmanned services are gradually becoming widespread, the automation level of parking lots is increasing, and management personnel are gradually being reduced.

3. Enhanced Customer Experience

Mobile payment, ETC payment, parking guidance, parking space guidance, and reverse car-finding systems are rapidly becoming widespread, providing convenience and saving time.

4. Open Data Sharing and Integration

Flexibly connect with other platforms and share data in real time to enable city-level smart transportation service connectivity.

Build a city-level data resource pool for parking lots, parking spaces, and parking behavior, and provide end-to-end parking services covering multiple scenarios such as on-street parking and off-street parking.

The platform is mainly divided into the following modules: Parking Cockpit, On-Street Parking Charging Management, Parking Lot Operations Management, Integrated Parking Management, Charging Station Operations Management, Parking Guidance Management, Financial Management, Marketing Management, Customer Service Center, and Parking Supervision.

Parking Cockpit

The Parking Cockpit is divided into three modules: Comprehensive, Operations, and Vehicles, making it convenient for operators to quickly view platform parking data and revenue data.

(1) Comprehensive

Displays an overview of comprehensive parking lot data, allowing users to view data such as traffic analysis, real-time entry and exit, resource analysis, occupancy analysis, and turnover utilization.

(2) Operations

Displays parking lot operations data, allowing users to view data such as operations analysis, revenue ranking, and order information.

(3) Vehicles

Displays parking lot vehicle data, allowing users to view data such as traffic analysis, real-time entry and exit, vehicle users, and vehicles in arrears.

On-Street Parking Charging Management

Includes functions such as Home, Resource Panorama, Operations Management, Arrears Management, Personnel Management, Resource Management, Device Management, Resource Management, Financial Management, and Report Management.

(1) Home

View statistical data and trend charts such as the platform's revenue overview, payment channels, parking fees, today's revenue, today's index, and changes in today's occupancy rate.

(2) Resource Panorama

View a panorama of connected on-street parking lots and search and view the total number of parking spaces and the number of available parking spaces for each parking lot.

(3) Operations Management

View parked vehicles, license plate correction records, evidence collection records, parking records, payment records, manual departure, and charging rules on the platform.

(4) Arrears Management

View the platform's arrears records, arrears write-off records, arrears modification records, and statistics on vehicles in arrears.

(5) Personnel Management

View field team and personnel management, shift management, work point management, bound work records, attendance management, evidence collection rate statistics, and arrears recovery statistics.

(6) Resource Management

Divided into road section management, berth management, and viewing berth status history.

(7) Device Management

View geomagnetic device management, PDA management, device status monitoring, and device alarm management.

(8) Financial Management

View the platform's cash reconciliation and online payment records, and view daily, monthly, and annual statements.

(9) Report Management

View platform parking fee reports, toll collector fee reports, operational indicator reports, and parking site operations reports.

Parking Lot Operations Management

Includes functions such as Home, Resource Panorama, Vehicle Management, Parking Management, Financial Management, and Report Management.

(1) Home

View statistical information such as the number of parking sessions, revenue, vehicle statistics, operations overview, and parking fees.

(2) Resource Panorama

View a panorama of connected indoor parking lots and search and view the total number of parking spaces and the number of available parking spaces for each parking lot.

(3) Parking Lot Management

Displays a list of parking lot information, including parking lot name, parking lot ID, number of parking spaces, parking lot address, contact person, and contact details, and supports operations such as editing, enabling, disabling, and updating available berths.

(4) Parking Management

Includes data viewing for vehicle passage records, vehicles in the lot, abnormal barrier opening, parking records, and records of clearing vehicles from the lot.

(5) Financial Management

View parking fee records and cash handover records, and view fee details.

(6) Report Management

View parking operations reports, parking fee reports, and payment method reports.

Integrated Parking Management

Includes functions such as Home, User Vehicles, Information Push, User Management, and System Management.

(1) Home

View statistical information such as platform users and vehicles.

(2) User Vehicles

View information such as user-bound vehicles, disabled vehicle management, blacklist and whitelist vehicles, and vehicle contacts.

(3) Information Push

Management of information content published by the platform.

(4) User Management

View registered users, wallet management, recharge orders, recharge package management, user points management, and points rules management.

(5) System Management

View administrative district management, street management, charging zone management, user management, role management, menu management, alert configuration, and charging tolerance configuration.

Charging Station Operations Management

Includes functions such as Resource Panorama, Operations Management, Resource Management, Monitoring and Alarms, and Report Management.

(1) Resource Panorama

View a panorama of charging stations and search and view the location of each charging station and the number of remaining charging guns.

(2) Operations Management

View charging orders in progress, historical orders, and billing rules.

(3) Resource Management

Includes operator management, charging station management, charging pile management, and charging gun management.

(4) Monitoring and Alarms

Displays monitoring and alarm records for charging station equipment, and users can view alarm details.

(5) Report Management

View information such as the number of charging orders, electricity fee revenue, and service fee revenue of charging stations.

Parking Guidance Management

Includes functions such as Resource Panorama, Basic Configuration, Monitoring, and Content Publishing.

(1) Resource Panorama

Users can query three-level guidance screens on the panorama.

(2) Basic Configuration

View parking lot information, guidance screen management, display unit management, and traffic condition management.

(3) Monitoring

View log monitoring content and control card monitoring content.

(4) Content Publishing

Manage content publishing for guidance screens.

Financial Management

Includes functions such as Financial Reconciliation, Invoice Management, Statistical Reports, and Order Management.

(1) Financial Reconciliation

Parking lot business reconciliation: select a parking lot to query reconciled data and unreconciled information for the parking lot, and also find out whether the data results balance or not. It can record daily income and expenditure information for the parking lot, including parking fees, reservation fees, supplementary payment fees, parking lot rent, and parking lot maintenance fees, and provides one-click report export.

Payment platform reconciliation: query reconciled data and unreconciled information for online payments based on conditions, and also find out whether the data results balance or not. It can reconcile the actual revenue of the parking lot with the expected revenue to ensure the accuracy and consistency of financial data, and provides one-click report export.

(2) Invoice Management

View invoicing records, uninvoiced orders, invoiced orders, tax disk management, and tax rate configuration.

(3) Statistical Reports

View financial reports, operations reports, arrears statistics, and charging statistics reports.

(4) Order Management

View the order list, refund review, and refund list.

Marketing Management

Includes functions such as Monthly Card Management and Coupon Management.

(1) Monthly Card Management

Add, modify, publish, and delete monthly cards, and view monthly card orders and monthly vehicle records.

(2) Coupon Management

The platform issues coupons to users: (1) Discount rules: create basic discount types such as fixed-amount coupons and per-use coupons; (2) Promotional campaigns: including campaign name, campaign type, campaign start and end time, and campaign status; view records of users purchasing coupons and records of coupon redemption.

Customer Service Center

Includes functions such as Consultation Feedback and FAQs.

(1) Consultation Feedback

Displays the list of feedback and suggestions from users. Complaints and suggestions can be replied to and handled or converted into work orders. Users can view information such as work order description, time, status, and processing time, and view data statistics such as the number of replies to user feedback handled by platform customer service, number of work orders created, number of completed work orders, and average response time, as well as vehicle owners' reviews of parking lots.

(2) FAQs

Add, edit, delete, and view the types and content of platform FAQs.

Parking Supervision

Includes functions such as Real-time Analysis, Data Analysis and Assessment, Data Quality Monitoring, and Parking Lot Statistics Query.

(1) Real-time Analysis

View real-time traffic flow and real-time entry and exit information.

(2) Data Analysis and Assessment

Displays data on parking lot onboarding analysis, regional analysis, and available space analysis.

(3) Data Quality Monitoring

View vehicle fault monitoring and data quality monitoring information.

(4) Parking Lot Statistics Query

View connected vendors and parking lot management information.

Urban public parking lots: Optimize urban parking resources and improve turnover.

Commercial areas: Improve customer parking experience and boost consumption.

Residential communities: Solve parking difficulties and improve resident satisfaction.

Airports/railway stations: Provide convenient short- and long-term parking solutions.

Q1: Can one system manage all on-street and off-street parking spaces in the city together?

A: Yes. SEEMSE (Jinzhang Technology)'s Elephant platform manages on-street and off-street parking in one system. On-street parking has independent charging management, off-street parking lots each have their own operations backend, and data from both sides is consolidated into the cockpit for unified viewing.

Q2: Why is a city parking project suitable for a city investment company to lead?

A: City parking manages public resources such as on-street berths, public parking lots, and guidance screens, which inherently belong to the government or city investment companies. This SEEMSE (Jinzhang Technology) platform is built as a comprehensive urban parking platform for city investment entities.

Q3: If the equipment is from other vendors, will we be locked in by the brand?

A: No. The platform uniformly connects equipment from different vendors, and can connect geomagnetic sensors, PDAs, barriers, and guidance screens. Operators do not need to change the platform when changing equipment, and will not be constrained by a single equipment vendor on price and schedule.

Q4: How are on-street parking charging and arrears recovery handled?

A: The on-street module includes road section and berth management, can monitor the device status and alarms of geomagnetic sensors and PDAs, and can also query charging records, evidence collection records, and license plate corrections. Arrears are counted separately, and recovery progress and evidence collection rates are included in reports.

Q5: How does the platform provide the data required by departments such as urban management and transportation?

A: The platform has a parking supervision module. Real-time traffic flow, entry and exit information, regional and available space analysis, and connected vendors can all be viewed directly, and data quality is also monitored. After connecting with government big data and the City Brain, data can be retrieved according to the required specifications.